Question 1

Do I need to bring my ticket with me to the event?

Accepted Answer

Yes, we will need to scan your ticket on entry to the festival - you can either print out a copy of your e-ticket or save the paper and load your ticket on to your phone for scanning.

Question 2

My ticket has not been emailed, what should I do?

Accepted Answer

Send us a message on Facebook, call our office on 07 4972 5111 or email us at events1@gladstonefestival.com so we can investigate further and get your tickets re-issued.

Question 3

Can I get a refund on my ticket if I can no longer attend?

Accepted Answer

It depends. If you are unwell and experiencing COVID like symptoms we can issue a full refund of your ticket.

If you cannot attend for other reasons you can arrange to have your ticket transferred into someone else's name.

If you can no longer attend and need a refund, it is best to call us on 07 4972 5111 or send an email to events1@gladstonefestival.com so we can discuss your options further with you.

Question 4

Can I get tickets at the door?

Accepted Answer

The event is capped, and tickets are selling fast, therefore it is anticipated that we will not have tickets available for sale at the door.

Question 5

What are the times for the festival?

Accepted Answer

Gates open at 3pm for General admission and Early Bird and close at 10pm - last drinks will be called at 9:30pm.

Question 6

How much do the drinks cost?

Accepted Answer

Prices of drinks vary - a full brewer and bar list will be available prior to the event.

Question 7

Is there only beer and cider, or will other drinks be available?

Accepted Answer

There will also be alcoholic ginger beer, spritzers, flavoured cider, wine, soft drink, other non-alcoholic mixers and water available.

Question 8

Is there going to be a festival program with details on brewers, bands, festival map, parking and other info?

Accepted Answer

Yes! The official festival online program will be available for download - keep an eye on our Facebook page.

Question 9

Can I bring a blanket or camp chair?

Accepted Answer

Yes - attendees are permitted to bring a picnic blanket or small fold up camping chair. There will be some seating and tables available.

Question 10

Are children permitted?

Accepted Answer

Unfortunately, no - the CQ Beer and Cider Festival is strictly an 18+ event. Security will be on site and will be checking ID's where required.

Question 11

Are pets permitted?

Accepted Answer

Sadly, no - your fur baby will have to sit this one out (with the exception of service dogs).

Question 12

Can I bring my own food and drinks?

Accepted Answer

No - the CQ Beer and Cider Festival is not a BYO event.

Question 13

Is the event cashless?

Accepted Answer

Yes! No cash will be accepted at any vendor stall at the event - the event is 100% cashless and will operate on a square payment system, so it's as simple and tap and go!

Question 14

Will there be Gluten Free and Vegan food and drink options?

Accepted Answer

There sure will be - all vendors will have menus on display which will indicate which items are GF or Vegan.

Question 15

Will there be a designated smoking area?

Accepted Answer

There sure will be - attendees are permitted to smoke in the DOSA of the festival.

FAQ